Banking Solution - Products

EiBASS Universal Channel Manager

A channel manager performs the role of an interpreter between the core banking platform and the various delivery channels. Today banks can’t avoid offering omnichannel banking solutions to customer to stay in competition. But the process of implementation and integration of channel manager to existing environment is often complex and time intensive leading to several days of business loss. Universal Channel Manager is created with the outlook to offer a single centralized solution to manage all your delivery channels with ease.

Features of EiBASS Universal Channel Manager

Universal channel manager created uniform and seamless user experience for customers across delivery channels. It is one solution for many problems.

  • One application to manage all electronic delivery channels from a centralized platform
  • Garners customer information and enhance revenue through detail insight on customer requirements
  • Harness the power of customer information for up-selling and cross-selling
  • Supports multi-currency and languages for improved customer experience
  • Introduce newer products and reduce time in launching
  • Vendor neutral and platform independent for smooth operation
  • Robust encryption and decryption intelligence and multi-layer authentication procedure
  • High volume of transaction processing capability

Universal Channel Manager is created to be a comprehensive tool for your business. It is very modern and timely product in the context of changing global banking scenario. We offer integration through different channels, such as-

  • Mobile
  • Agent
  • SMS
  • Kiosk, and
  • Internet

A strong CBS system is what a modern bank needs and while its integrated with an omnichannel manager can give a healthy boost to your business. If you want to know further, give us a call today.